Last updated on: October 23, 2023

Société de gestion des Réseaux Informatiques des Commissions Scolaires (“GRICS”, “we”, “our”) values the protection of your personal information. This Privacy Policy (the “Policy”) details how we collect, use and disclose your personal information available when you visit the GRICS Main Website and the Home Pages of some of our online platforms, as defined in this Policy, and how such personal information may be accessed and corrected, as required. This Policy also explains the use of cookies and other tracking technologies through our Publicly Accessible Services.   Please note that this Policy only applies to the following:  
  • The various communications (email, subscriptions to newsletters and consent to receive information through this means) between us by any means, including communications made on our social media accounts, such as Facebook, LinkedIn, Twitter and YouTube (collectively, “Publicly Accessible Services”).
If you have any questions, concerns or comments regarding our handling of your personal information or this Policy, feel free to contact GRICS’s Privacy Officer at or by mail:  


To: Privacy Officer 5100 Sherbrooke St. East, 3rd Floor, Suite 300 Montréal, QC, Canada  H1V 3R9
By accessing or visiting any of the Publicly Accessible Services, by contacting us (by any means) or by agreeing to receive emails from us, you agree to the terms of this Policy. This Policy does not apply to the handling of your personal information in the context of:
  • creating your account and using the online platforms mentioned above;
  • applying for a job via the “Career” section of our Main Website;
  • our software and cloud services; or
  • any other services not included in the previous list (above).
These components of our activities are covered by separate privacy policies, accessible from their respective spaces reserved for authenticated users via their account. This Policy also does not apply to third-party websites. We cannot be held accountable for their privacy policies, procedures or practices. In the event of a conflict of interpretation between the obligations of this Policy and those set out in our product-specific privacy policies or terms of use, the latter take precedence over this Policy.  

1. What personal information do we collect, why and by what means?

Through our Publicly Accessible Services, we collect your personal information in a number of ways and for different purposes, depending on the various categories. Refer to the table below for details.
Categories Examples of information Means and purposes of collection and use
Technical data Your IP address, and browser, device and operating system type and version. We collect this information using cookies and pixels on our Publicly Accessible Services, including those provided by trusted third parties who collect it on our behalf. Refer to section 3 of our Policy for more information on these technologies, including their activation and deactivation. We use them to ensure the proper functioning and security of our Main Website and Home Pages and to correct bugs.
Utilization and performance data The date, time and duration of your visits to our Publicly Accessible Services, the pages consulted and the links clicked on them, your language preferences, browsing history, and the Web pages that redirected you to them. We collect this information using cookies and pixels on our Main Website and Home Pages, including those provided by trusted third parties who collect it on our behalf. Refer to section 3 of our Policy for more information on these technologies, including their activation and deactivation. This enables us to compile aggregate traffic and interaction data on our Publicly Accessible Services to improve their user experience and tools.
Identification and contact information Last name, first name, email address, telephone number, mailing address, information about your request and any information contained in the communications you send us. We collect this information when you contact us by phone, email or other messaging services, or when you post on our social media accounts, and so on, for any reason. This enables us to process your requests, provide the services and information you request, and respond to the comments and questions you send us.
Marketing and social media data Email address, consent or newsletter unsubscribing status, statistics on viewing our promotional emails. If you subscribe to our newsletter via the form on our Main Website or Home Pages, we collect this information to share it with you and ensure that we can do so in accordance with applicable laws. If you follow us or interact with us on social media, we may process your information to interact with you and respond to your requests.
Generally, we may also collect and use your personal information for any other purpose permitted or required by applicable laws. We take steps to ensure that only employees who need access to your personal information as part of their duties have access to it.

2. Do we share your personal information with other organizations?

We disclose your personal information to third parties when necessary to fulfill the purposes set out above, and more specifically, as indicated in this table:
Third party categories Explanations
Technology providers We use technology providers to provide and host our Main Website and Home Pages.
Communication service providers For example, we use a third-party provider to send you email communications, such as our newsletter, as well as a provider to communicate with you through other means.
Performance and analytical service providers We use third-party service providers to monitor and analyze the use of our Publicly Accessible Services.
Social platform providers When interacting with our social media accounts, data about you could be shared with social media providers. When you share our content through social media aliases, these social media platforms are also responsible for your personal information and may use it for other purposes. Please refer to their privacy policies posted on their respective domains.
Professional advisors We may disclose your personal information to our legal, financial, accounting or other consultants to the extent necessary to conduct our business and comply with applicable laws.
Law enforcement and government agencies We may receive requests from police or other government authorities to access your personal information. We confirm that requests are legitimate before responding to them.
Parties to commercial transactions We may disclose your personal information as part of the preparation and/or negotiation of any merger, sale of assets, financing, reorganization or acquisition of all or part of our business by another entity or investors. For example, if we sell our assets, your personal information could be part of such assets.

3. Do we use cookies, or profiling or localization technologies, and if so, how are they enabled and disabled?

Subject to applicable laws, we use cookies on our Publicly Accessible Services so they may operate as intended, to collect consent required under applicable laws, as well as analyze their performance and secure them. Cookies are also useful for detecting bugs and errors. Subject to applicable laws, we use Google Analytics to calculate visitor, session and campaign data, and also track the use of the Publicly Available Services to generate usage analysis reports. This cookie assigns a randomly generated number to identify unique visitors. Finally, to the extent permitted by applicable laws, we use cookies and advertising tracers provided by third parties (e.g., Facebook) as a tool to enable us to conduct targeted advertising on the Facebook social media platform and/or other third-party platforms. You may manage your cookie preferences in your browser; however, if you decide to refuse all cookies (such as essential or functional cookies), you may not be able to take full advantage of our Publicly Accessible Services. To the extent required by applicable laws, we will need your separate consent to enable these technologies or, as applicable, you may choose to disable them at any time from your browser. Cookie preferences must be configured for each web browser. You generally have several ways to manage cookies, including allowing or prohibiting cookies entirely, deleting specific cookies that have already been saved by the browser, preventing certain websites from sending cookies to your computer, or blocking third-party cookies (when browsing a website, cookies are sent to your computer from another website). Here is information on how to manage cookies with each of the known browsers (click on yours):

4. How do we store and secure your personal information?

Your personal information is hosted on the servers of our trusted providers in Canada. In addition, your personal information may be stored and processed in any country in which we employ third-party service providers. By using any of the Publicly Available Services, you consent to the transfer of information to countries other than your country of residence. Privacy laws may differ from country to country and, when located outside of Canada, such information is subject to the laws of the country in which it is located and may need to be disclosed to governments, courts, law enforcement agencies or regulatory agencies of that country, in accordance with its applicable laws. Nevertheless, our practices with respect to your personal information will continue to be governed by this Policy at all times. We implement physical, administrative and technical safeguards designed to protect the confidentiality, integrity and security of personal information under our control. However, no safety measure is absolute or fully guaranteed. We will only retain your personal information for as long as necessary to enable us to fulfill the relevant purposes specified in this Policy and to comply with our legal obligations.

5. What are your rights with regard to your personal information?

Upon written request and confirmation of your identity, you will be authorized to access the personal information we have and may request that the necessary changes be made, as required, in accordance with applicable law. Please inform us immediately of any changes to your personal information to ensure that the personal information we have about you is accurate and up to date. If we use and/or disclose your personal information based on your consent, you may still withdraw that consent. However, withdrawing your consent may prevent you from benefiting from some of our services, in whole or in part. In order to submit a request to exercise these access, modification and/or consent withdrawal rights, please contact us using the contact information provided at the beginning of this Policy.

6. What about the commercial messages we send out?

You may choose to stop receiving our marketing communications, such as our newsletter. You can do this by clicking on the Unsubscribe link at the bottom of the emails you receive from us. You can also contact us directly to do so. Withdrawing your consent to our marketing communications does not prevent us from contacting you in connection with your reservations, orders or other forms that you fill out in connection with our offers and services.

7. Updates

Please check this page regularly to stay informed of changes to this Policy, as we may update it from time to time. If we amend the Policy, we will make it available on our Publicly Accessible Services, indicate the date of the latest revision and comply with applicable laws. Continuing to use any of the Publicly Available Services after the implementation of the revised Policy indicates that you have read, understood and accepted this revised Policy.